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Natural Fibers West
In Search of the Perfect Software Solution

s difficult as it might be to accept that a promising software project is not after all feasible, it is far worse to find that out only after expending time, money, and effort on the project. This manufacturer and retailer of unique clothing designs hoped that a custom software system would help them address some of the administrative and strategic challenges of their business.

  • Great saving of time, money, and effort
  • Clarification of software needs
  • "Custom" software without the large price tag

In the case of businesses today, it's often very difficult to wade through so many technological options to choose the best solution. When this happens, we might think that customizing a solution is the best way to get what we want. And we are resigned to the fact that customization carries a high price tag. CSG's client, a retail clothing company, was looking for technology that would best allow it to operate within its business objectives. They believed that the development of custom software was the most appropriate choice -- how else could they get what they needed? The client called in CSG to develop the perfect software solution.

Given the high cost and uncertainty inherent in software development, it's wise to stop from time to time and ask oneself whether a custom software solution is worth the commitment.

CSG helped them clarify their needs and quantify the potential gains to be had. After quickly sketching out an outline for a custom system that would meet the client's needs, CSG then estimated the cost. The client was easily able to determine that as appealing as the custom software solution seemed, it was not the best use of their money. Instead, CSG was able to mold an off-the-shelf program to effectively meet the client's needs.


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